Return Policy

Last updated: 13/10/2026

We offer refund / exchange within first 7 days from the date of your purchase. If 7 days have passed since your purchase, you will not be offered a return, exchange or refund of any kind.

In order to become eligible for a return or an exchange:

  • The purchased item should be unused and in the same condition as you received it.
  • The item must have original packaging.
  • If the item that you purchased was on a sale, then the item may not be eligible for a return / exchange.

Further, only such items are replaced by us (based on an exchange request), if such items are found defective or damaged. You agree that there may be a certain category of products / items that are exempted from returns or refunds. Such categories of the products would be identified to you at the item of purchase.

Once your returned product / item is received and inspected by us, we will notify you about receipt of the returned / exchanged product. If approved after the quality check, your request will be processed in accordance with our policies.

Business Information

Business name: Vijaya CookiesBusiness address: 3-98, Gullapadu Village, Chinthalapudi mandal , 534460